Customer Service

Vintage Condition

Please note all the items on The Warner Store are antique or vintage and therefore may not always be in perfect condition and may show signs of wear according to their age. I’m more than happy to take more photos of an item or provide further details of the vintage condtion if required.

Returns

I do hope you love your purchase but for any reason if it isn’t right for you please email me within 10 days to arrange a return. 

To be eligible for a return, your item must be in the same condition that you received it.

Return postage is at your own cost and please ensure the item is well wrapped as I am unable to refund anything that returns damaged.

Email: thewarnerstore@gmail.com

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Refunds
Once your item has been returned to The Warner Store, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too. 
If more than 15 business days have passed since we’ve approved your return, please contact us at thewarnerstore@gmail.com.

International Shipping 

I am happy to arrange international shipping. Please contact me for a shipping fee quote. Please note that international orders will be subject to import fees which is payable by the customer. It might be worth contacting your local Customs to enquire the cost. 

 

 My email address is thewarnerstore@gmail.com